Intelligent Agents Built forClarity. Focus. Impact.
Brightcone.ai builds purpose-driven AI agents that help enterprises see clearly, act decisively, and drive measurable ROI - with full control over their data and decisions.
Trusted By Industry Leaders
Solutions
Most enterprises know they should be using AI, but many are stuck in endless pilots that never scale. Brightcone's solutions are designed to cut through the noise, reduce risk, and deliver measurable business impact in weeks, not years.
Advisory & Strategy
We guide enterprises from curiosity to clarity with structured adoption roadmaps.
- Use Case Discovery & ROI ModelingPrioritize high-value opportunities with clear business cases.
- MVP RoadmapsMove from ideas to working pilots with defined success criteria.
- De-Risked AdoptionAddress governance, compliance, and change management from day one.
OUTCOME
Clear, executable AI adoption plans that business and IT leaders trust.
AI Engineering
Building the technical foundation for reliable, scalable AI.
- Agentic Platform
- Voice Based Agents
- Predictive AI
- Agentic RAG
- Custom LLMs
OUTCOME
Production-ready AI systems that are secure, scalable, and measurable.
Industry-Specific Services
Deep expertise in regulated and operationally complex domains.
- Healthcare & Life SciencesClinical insights, claims automation, prior auth support.
- Transportation & LogisticsPredictive scheduling, incident response copilots.
- Enterprise OperationsKnowledge copilots, HR/IT automation, compliance documentation.
OUTCOME
Tailored AI that understands your industry's challenges and delivers ROI fast.
See how Brightcone solutions fit your enterprise
Book a DemoOur Products
At Brightcone.ai, we don't just advise - we deliver enterprise-ready AI platforms and solutions that scale with your business. Our flagship Brightcone Platform provides the secure, governed AI foundation enterprises need, while our product suite addresses specific business challenges across industries.
Brightcone Platform
The Brightcone Platform is a secure, role-aware AI assistant platform built for modern enterprises. It combines the ease of ChatGPT with the governance, integrations, and security your IT, compliance, and business teams demand.
- Grounded in your data
Contextual answers powered by your knowledge bases.
- Role-aware
Tailored responses for HR, IT, Finance, and beyond.
- Governed & secure
Audit logs, encryption, PII/PHI redaction.
- Integration-ready
Connects with Jira, Outlook, ServiceNow, Salesforce, and more.
- Flexible deployment
SaaS, private cloud, VPC, or on-prem.
- Memory aware agentic platform
Intelligent automation with context retention.
OUTCOME
Move from questions to actions through secure, intelligent, and agentic automation.
See Brightcone in ActionBrightcone Product Suite
Purpose-built AI solutions designed to solve specific business challenges across your organization.
Bright Bot
AI-Powered Help Desk
An advanced AI-powered help desk assistant that delivers instant responses, automated reports, and integrated workflows.
- Seamlessly connects to ITSM systems
- Reduces response times
- Boosts customer and employee satisfaction
OUTCOME
Faster resolution, lower support costs, happier users.
Bright Insights
Document Intelligence
AI-powered document summarization and predictive insights.
- Summarizes research, SOPs, and reports in seconds
- Extracts key insights and generates department-specific LLMs
- Adds predictive forecasting to anticipate future trends
OUTCOME
Smarter, faster decisions for every department.
Bright Connect
Omnichannel AI Contact Center
An AI-powered contact center for employee, customer, and patient engagement.
- Handles queries across voice, chat, and email
- Multilingual support, 24/7 availability
- Resolves requests faster with higher accuracy
OUTCOME
Lower wait times, reduced agent load, improved satisfaction.
Bright Predict
Workforce Forecasting
An AI solution to anticipate workforce needs with precision.
- Forecasts attrition, shrinkage, and hiring demand
- Helps organizations right-size staffing levels
- Improves efficiency, retention, and planning
OUTCOME
Optimize workforce management, reduce costs, and improve employee experience.
Bright Schedule
AI-Driven Scheduling
A smart AI-driven scheduling system that ensures resources are used optimally.
- Creates optimized schedules for teams and departments
- Reduces no-shows and administrative burden
- Improves quality of service delivery
OUTCOME
Higher efficiency, lower operational strain, better employee and customer experience.
Bright Notes
Clinical Documentation Assistant
An AI assistant designed for clinicians and healthcare teams.
- Automatically generates physician notes, dictation, and summaries
- Reduces administrative burden and documentation errors
- Helps healthcare workers focus more on patient care
OUTCOME
Improve clinician productivity and patient outcomes while reducing burnout.
Unlock the Power of AI - Safely, Intelligently, and at Enterprise Scale.
From workforce automation to clinical insights, Brightcone's platform and product suite enable enterprises to adopt AI responsibly and drive measurable results.
Partner & Ecosystem
Brightcone works across your enterprise stack - securely, flexibly, and without rip-and-replace.
Brightcone integrates seamlessly with the tools and platforms your teams already rely on. From cloud to collaboration, identity to observability, and multiple LLMs, Brightcone ensures your AI ecosystem is secure, grounded, and enterprise-ready.
Cloud Infrastructure
Deploy Brightcone in your cloud of choice for maximum flexibility.
Identity & Security
Enterprise-grade access control aligned with your IAM policies. One login.
AI Governance & Observability
AI trust, security, and observability built in — ensuring responsible, compliant AI adoption.
Enterprise Applications & Workflows
Pre-built connectors streamline IT, CRM, and knowledge management workflows.
Collaboration Tools
Bring AI directly into the tools where your workforce already collaborates.
Multi-Model AI Support
Choose the right LLM for the task, with model routing and BYO options.
Why Choose Brightcone
Enterprise AI adoption that's secure, scalable, and delivers measurable results from day one.
- Role-Based Access Control (RBAC) with tenant isolation.
- Built-in PII/PHI redaction and encrypted memory.
- Audit logging and observability aligned with HIPAA/SOC frameworks.
- Data never leaves your environment unless you choose.
- Healthcare client reduced research turnaround by 40%.
- Transportation partner improved scheduling efficiency by 30%.
- Fortune 500 enterprise automated 60% of HR/IT requests.
- Brightcone delivers MVPs in weeks and scales to enterprise results in under 90 days.
- Discover → Identify high-value use cases with ROI models.
- Pilot → Launch governed MVPs with success criteria.
- Scale → Enterprise-ready rollouts with observability, security, and adoption playbooks.
- Each phase is designed to reduce risk and ensure business alignment.
- SaaS, VPC, or on-prem deployment options.
- Multi-model support → GPT, Claude, Gemini, Mistral, or bring your own.
- Model routing and fallback to avoid vendor lock-in.
- Future-proof adoption with full enterprise flexibility.
- Powering AI adoption at BART, InpharmD, and AT&T.
- Delivering impact across regulated industries and mission-critical operations.
"Brightcone delivered faster results than we thought possible and measurable ROI within months."
— Director, Fortune 500 Healthcare Provider
Customer Journey
Wherever You Are in Your AI Journey, Brightcone Meets You There
AI adoption isn't one-size-fits-all. Whether you're exploring opportunities, testing pilots, or ready to scale, Brightcone provides the framework, governance, and outcomes to move forward with confidence.
Explorers - Discovering Opportunities
- AI workshops, discovery sessions, and advisory.
- Identify high-value, low-risk use cases with ROI models.
- Build alignment across business, IT, and compliance stakeholders.
OUTCOME
Clarity on where AI can create the most impact.
Pilots - Testing & Learning
- Launch MVP assistants with clear success criteria.
- De-risk adoption with governance guardrails (RBAC, audit logs, redaction).
- Prove business value within weeks, not years.
OUTCOME
Proof of impact with minimized risk.
Scalers - Expanding Across the Enterprise
- Move from pilots to production with full rollout playbooks.
- Ensure adoption with observability, monitoring, and training.
- Scale across teams, geographies, and business units - securely.
OUTCOME
Enterprise-wide impact, measurable ROI, and sustainable adoption.
Proof of Impact
Real results from enterprises that trusted Brightcone to transform their AI adoption journey.
Challenge
Lengthy research turnaround times impacting clinical decision-making
Solution
Deployed Bright Insights for AI-powered research summarization and clinical documentation
Impact
40% reduction in research turnaround time
Challenge
Inefficient scheduling leading to operational delays and resource waste
Solution
Implemented Bright Schedule with predictive AI for optimal resource allocation
Impact
30% improvement in scheduling efficiency
Challenge
Overwhelming volume of repetitive IT and HR support requests
Solution
Rolled out Bright Bot across IT service desk and HR operations
Impact
60% of IT/HR requests automated
"Brightcone delivered faster results than we thought possible and measurable ROI within months."
Director, Fortune 500 Healthcare Provider
Trusted By
Transportation
Enterprise
Security & Compliance
Enterprise Trust Built Into Every Layer
Brightcone is designed with security, privacy, and compliance at its core - giving IT leaders the confidence to deploy AI at scale without compromising on governance.
Role-Aware Access Control
Enterprise-grade authentication and authorization built for compliance.
- Role-Based Access Control (RBAC) with granular permissions
- Single Sign-On (SSO) integration with Okta, Azure AD, and more
- SCIM provisioning for automated user lifecycle management
- Multi-tenant isolation with strict data boundaries
Data Privacy & Protection
Your data stays secure, private, and under your control.
- Automatic PII/PHI detection and redaction
- End-to-end encryption for data in transit and at rest
- Memory encryption to protect sensitive context
- Data residency controls - your data never leaves your environment
Compliance & Governance
Built to meet the strictest regulatory requirements.
- HIPAA-aligned security controls for healthcare
- SOC 2 Type II framework adherence
- Comprehensive audit logging and observability
- Compliance reporting and certification support
Flexible Deployment Options
Deploy Brightcone where your security policies require.
- SaaS - Fully managed cloud deployment
- VPC - Isolated deployment in your cloud environment
- On-Premises - Complete control within your data center
- Hybrid configurations to meet specific compliance needs
Built for the Most Regulated Industries
From healthcare to financial services, transportation to government, Brightcone is trusted by organizations with the strictest security and compliance requirements.
Delivery Approach - 90 Days to Impact
From Idea to Enterprise-Scale AI in 90 Days
Brightcone takes the guesswork out of AI adoption. Our proven 3-phase methodology ensures your organization moves from exploration to measurable impact - securely, responsibly, and fast.
Discovery
Weeks 0–2
- Conduct data scans and system assessments.
- Score and prioritize AI use cases with ROI models.
- Establish governance, compliance, and security guardrails.
OUTCOME
A clear roadmap aligned with business goals and IT requirements.
MVP
Weeks 3–6
- Deploy a pilot assistant with role-aware access controls.
- Test workflows with real users and defined success criteria.
- Build confidence with audit logs, redaction, and observability baked in.
OUTCOME
A validated proof of impact with minimized risk.
Scale
Weeks 7–12
- Roll out production-ready deployment across teams or departments.
- Enable observability dashboards for quality, usage, and ROI tracking.
- Train end users and ensure adoption with playbooks and support.
OUTCOME
Enterprise-wide deployment delivering measurable ROI within 90 days.
Discovery
Weeks 0–2
- Conduct data scans and system assessments.
- Score and prioritize AI use cases with ROI models.
- Establish governance, compliance, and security guardrails.
OUTCOME
A clear roadmap aligned with business goals and IT requirements.
MVP
Weeks 3–6
- Deploy a pilot assistant with role-aware access controls.
- Test workflows with real users and defined success criteria.
- Build confidence with audit logs, redaction, and observability baked in.
OUTCOME
A validated proof of impact with minimized risk.
Scale
Weeks 7–12
- Roll out production-ready deployment across teams or departments.
- Enable observability dashboards for quality, usage, and ROI tracking.
- Train end users and ensure adoption with playbooks and support.
OUTCOME
Enterprise-wide deployment delivering measurable ROI within 90 days.
Frequently Asked Questions
Get answers to common questions about Brightcone's platform, security, and implementation.
Yes. Brightcone supports multiple deployment options - SaaS, private cloud, VPC, or fully on-premise - including GovCloud-ready environments. This ensures data residency, sovereignty, and compliance with your IT policies.
Brightcone is secure by design:
- Built-in PII/PHI redaction before model access.
- Role-Based Access Control (RBAC) to segment knowledge by team or department.
- Tenant isolation with encrypted memory for every client.
- Audit logs capturing every user, query, and response for compliance.
Brightcone is model-agnostic. We support OpenAI GPT, Anthropic Claude, Google Gemini, Mistral, Azure OpenAI and BYO models. Our model routing and fallback system ensures continuity, resilience, and cost optimization even if a vendor changes.
ROI is built into every engagement:
- Baselines defined during Discovery (manual time, costs, error rates).
- Dashboards tracking time saved, resolution rates, adoption metrics, and cost reduction.
- Regular impact reviews with stakeholders to ensure AI is driving measurable value.
Brightcone plugs into your existing stack - no rip-and-replace. Pre-built connectors include ServiceNow, Jira, Salesforce, Outlook, Teams, Slack, Confluence, and EHR/HL7/FHIR systems, plus APIs for custom tools.
Brightcone aligns with enterprise-grade security and compliance frameworks:
- HIPAA-style controls for healthcare clients.
- SOC2-style audit logging and encryption for enterprise IT.
We inherit your IAM, encryption, and logging policies to ensure compliance from day one.
Most clients see impact in under 90 days.
- Weeks 0–2: Discovery and governance setup.
- Weeks 3–6: Pilot assistant live with success criteria.
- Weeks 7–12: Scale to production with ROI dashboards.
Still have questions?
Our team is here to help you understand how Brightcone can transform your AI adoption.
Talk to an ExpertLet's Turn AI Into Impact.
Brightcone partners with enterprises to deliver clarity, focus, and outcomes — moving beyond pilots to scale with confidence.